Identity Theft
What You Should Do If Your Identity Is Stolen
- Contact Firefighters First immediately
- Contact the 3 major bureaus
- Close compromised accounts
Protect Yourself
If your name, account number or any form of personal identification has been used in a fraudulent scheme or transaction, contact the appropriate agency immediately.
Report Bank Account Fraud
Help protect yourself by reporting any instances of:
Bank Account Fraud
- Report any fraudulent activity on your accounts, such as lost or stolen checks, and other unauthorized transactions found in your statements.
- Give us a call at (800) 231-1626 or submit a Member Quick Request.
Scams
- File a complaint regarding cyber fraud with the Internet Crime Complaint Center.
- Report scams to your state Attorney General.
- To report other federal crimes, fill out the FBI electronic tip form.
Request Credit Bureau Reports
Request a copy of your credit bureau report and look for unknown inquiries or approved credit. Request a statement be placed on your record that no further credit be approved unless you are contacted directly before approval is granted.
Social Security Services
Report any misuse of your Social Security number to the Social Security Hotline at (800) 269-0271 or visit your local Social Security Office for assistance.
U.S. Postal Inspectors Office
If you've been a victim of fraud, reach out to your local post office to report incidents of stolen mail or any misuse of mail in fraudulent activities.
Local Police Departments
Victims of identity theft are advised to file a police report with their local department and retain a copy for their records.
Department of Motor Vehicles
If your driver's license is stolen, promptly report the theft to your local Department of Motor Vehicles and verify that no duplicate license has been issued under your name by an imposter.
Other Support Agencies
Federal Trade Commission
The FTC Consumer Response Center (877-FTC-HELP) operates a program dedicated to helping victims of identity theft. It logs complaints and offers support and guidance to affected individuals, helping them address credit damage and restore their personal reputation.