eStatements Reduce Your Fraud Risk, Enroll in eStatements

When you switch to eStatements, you’ll get increased protection against identity theft and a secure way to access your monthly statements.

» Receive an e-mail notification from Firefighters First the day your statement is available.
» Access your last 18 months of account statements and check images by logging on to Online Banking.
» View your statements 24-hours a day from anywhere with internet access.

Learn How

Or, login to Online Banking and make the switch now!

What is an eStatement? What is an eStatement? An eStatement is simply an electronic version of your regular account statements. Instead of sending you a paper statement in the mail, you'll receive an email notification alerting you that your statement is available to view online. The statement can be found in Online Banking and looks identical to your paper statement (it's just electronic).

Why Make the Switch to eStatements? Save Time: eStatements get to you quicker than through the mail. When you receive paper statements, you can wait anywhere from three to five days before they arrive. eStatements eliminate the wait time and are available instantly.

Safter than paper Safer Than Paper. Forgetting about statements in a pile by the phone may seem harmless, but the reality is by doing so you are exposing yourself to potential security issues. Statements contain private information like your account, name and address that could be used by identity thieves. So keep your identity safe! eStatements keep your information safe behind password encrypted portals that only you have access to.

One Less Thing to Think About. We’ll notify you by e-mail when your statement is available. Then, simply log in and view up to 18 months of statements and check images.

Setting Up Your eStatements.

Online Banking (checking, savings, etc.).

Follow these steps to enable eStatements for your checking account, savings account, etc.

Step #1: Login to online banking (from our home page)

Step #2. Click "eStatements" (under Additional Services)

Screen shot displaying drop down menu.

Step #3. Enter your email address and submit

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That's it! You'll receive an automatic email each month when your new eStatement becomes available. Simply login to online banking and choose "eStatements" (under Additional Services) to view your current and past bank statements online.

Credit Card eStatements

Follow these steps to enable eStatements for your Firefighters First Credit Cards

Step #1: Login to online banking (from our home page)

Step #2. Click "Credit Card" (from the top menu)

Step #3. Click "Statements"

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Step #4. Select "Click here to change your statements delivery options"

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Step #5. Verify your Email Address, check the box to confirm and click "Continue"

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That's it! You'll receive an automatic email each month when your new Credit Card eStatement becomes available. Simply login to online banking, click "Credit Card" and then select "Statements" to view your current and previous eStatements.

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Sign Up for Online Banking

Ready to sign up for OnLine Banking? Follow these instructions or give us a call at 800.231.1626

  • Log in to Online Banking at the top of the page by using your member number and the last four digits of your SSN, or if it is a business, the last four digits of your tax ID as your temporary password. You will be prompted to change your PIN through this process.
  • Confirm personal account information and accept the disclosure agreement.
  • Create a secure Username and Password for OnLine Banking.
  • Verify your identity by receiving and entering your One Time Passcode.
  • Select "Yes, register my private computer" if you are using a private home computer, or "No, this is a public computer" if using a public or shared computer (work, library, internet café).
  • Keep your personal User Name and Password private and confidential for future use.

Having trouble accessing your accounts?

Try these troubleshooting tips:

Still having trouble accessing online banking? Give us a call at 800.231.1626.


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