We're Here For You

Amid the ongoing fires, we want you to know that you are not alone. If your home or property has been damaged or rendered uninhabitable, please don’t hesitate to reach out to us. We are committed to standing by your side and providing the support and assistance you need during this challenging time.

Additional Resources

Federal Disaster Assistance

FEMA offers support for those affected by disasters, including help with insurance claims, replacing essential documents like birth certificates and Social Security cards, and other recovery services.

How to Apply for FEMA Assistance:

• Online: Visit fema.gov
• Mobile: Use the FEMA app
• Phone: Call 1-800-621-3362

FEMA Disaster Recovery Centers in Los Angeles County

Open to assist Californians who experienced damage to their primary home, personal property loss or have disaster-caused emergency needs related to the wildfires. At the center, you can get help applying for federal assistance, speak to representatives from state and federal agencies, receive updates on their FEMA application for assistance and learn about the appeals process.

• UCLA Research Park West
  10850 West Pico Blvd
  Los Angeles, CA 90064
  Hours of operation – Daily: 9 a.m. to 8 p.m.
• Pasadena City College Community Education Center
  3035 East Foothill Blvd.
  Pasadena, CA 91106
  Hours of operation – Daily: 9 a.m. to 8 p.m.

If FEMA cannot address all your needs, your local emergency management officials can help connect you to additional resources.

Evacuation Shelters and Animal Care

Several shelters and care facilities are available for individuals and pets displaced by fires. For additional details, check with your local emergency services.

Evacuation Shelters

Animal Shelters

Temporary Housing Assistance

If you need housing due to displacement, there are several options:

• 211 LA: Offers connections to temporary housing and resources.
• Airbnb Wildfire Housing Program: Temporary housing options for affected families.
• Local Hotels: Many hotels, such as those in Anaheim and Big Bear, offer discounted rates for fire evacuees.

Utilities Support

Utility companies often provide relief to those in disaster areas:

• AT&T: Unlimited data and waived fees for affected customers.
• T-Mobile: Free relief supplies, Wi-Fi, charging options and more will be at select stores.
• Verizon: Waived charges for cell, text, and data usage in affected areas.

Resource Services

• Planet Fitness: Free access to showers and locker rooms through the end of January.
• Living Spaces is offering free mattresses for families affected. 

Small Business Assistance

For businesses affected by disasters, resources include:

• SBA Disaster Assistance: Call 1-800-659-2955 or email disastercustomerservice@sba.gov.

Transportation

Uber and Lyft are offering free rides to shelters and evacuation sites:

• Lyft: Two free rides up to $25 each. Use code: CAFIRERELIEF25.
• Uber: Two free rides up to $40 each. Use code: WILDFIRE25.

Los Angeles County Property Taxes

• Wildfires and Other Emergencies Implications to Property Assessments/Tax Bills

Free Two Day Insurance Support Workshops by California Department of Insurance

Free two-day insurance support workshops to help survivors understand their insurance policies and the claims process, while also providing information about available resources for rebuilding and recovery. These workshops are open to all those impacted by the recent wildfires. Call 800-927-4357 to schedule a one-on-one appointment with a Department of Insurance expert.

• California Department of Insurance Free Workshop

Department of Social Services

• California Disaster Help and Information Center

Fannie Mae

Homeowners and renters should call 855-HERE2HELP (855-437-3243) to access Fannie Mae's disaster recovery counseling operated by Money Management International (MMI).