Talk to Dixie Abramian, President & CEO

As a member/owner of the Firefighters First Credit Union, I would like to hear about what we are doing well and where we can improve to better serve our Fire Family. Your feedback helps shape our future strategic decisions. If you have ideas about new products, services or technology enhancements, security questions/concerns relating to your account information, or interest rate environment questions/concerns, please send me an email. I will make every effort to respond within 1 business day.

All general, more operational questions  about your account or services should be directed to our Member Support team. Examples would include: online banking, mobile banking, account status, credit card, statements, etc.

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Sign Up for Online Banking

Ready to sign up for OnLine Banking? Follow these instructions or give us a call at 800.231.1626

  • Log in to Online Banking at the top of the page by using your member number and the last four digits of your SSN, or if it is a business, the last four digits of your tax ID as your temporary password. You will be prompted to change your PIN through this process.
  • Confirm personal account information and accept the disclosure agreement.
  • Create a secure Username and Password for OnLine Banking.
  • Verify your identity by receiving and entering your One Time Passcode.
  • Select "Yes, register my private computer" if you are using a private home computer, or "No, this is a public computer" if using a public or shared computer (work, library, internet café).
  • Keep your personal User Name and Password private and confidential for future use.

Having trouble accessing your accounts?

Try these troubleshooting tips:

Still having trouble accessing online banking? Give us a call at 800.231.1626.


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