We're Here to Help

Firefighters First Credit Union Emergency Relief Loans

We know many of you have either been impacted or have seen the devastating fires in both Northern and Southern California. Our hearts and prayers go out to all of those affected.

Your Credit Union is committed to providing relief by offering our members whose homes have been destroyed or are uninhabitable an Emergency Relief Loan. You can choose a 6 month 0% APR* loan to get you by until your insurance comes through, or click here to view additional rates and terms.

Fire Family Foundation Fire Family Foundation

Our Fire Family Foundation is also here to help firefighters and their families in need. Please visit our website to submit a grant application or call us at (888) 533-3448.


Our partners at BALANCE Solutions can also help with financial assistance. Please click here to learn more about our BALANCE Program or call (888) 262-4327 to reach their Relief Hotline.

Construction Loans Construction Loans

If and when you are ready to rebuild, please contact us regarding our Construction Loan Program at (800) 231-1626.

*APR=Annual Percentage Rate. This program provides assistance with low loan rates to our members affected by natural disasters resulting in their principal residence being destroyed or uninhabitable. Terms range from 6 to 60 months max. Minimum loan amount=$1,500 / max=$25,000. Representative example: A $25,000 loan financed at 0.00% APR for 6 months would result in 6 payments of $4,166. Rates effective 11/1/18 and are subject to change monthly.

Sign Up for Online Banking

Ready to sign up for OnLine Banking? Follow these instructions or give us a call at 800.231.1626

  • Log in to Online Banking at the top of the page by using your member number and the last four digits of your SSN, or if it is a business, the last four digits of your tax ID as your temporary password. You will be prompted to change your PIN through this process.
  • Confirm personal account information and accept the disclosure agreement.
  • Create a secure Username and Password for OnLine Banking.
  • Verify your identity by receiving and entering your One Time Passcode.
  • Select "Yes, register my private computer" if you are using a private home computer, or "No, this is a public computer" if using a public or shared computer (work, library, internet café).
  • Keep your personal User Name and Password private and confidential for future use.

Having trouble accessing your accounts?

Try these troubleshooting tips:

Still having trouble accessing online banking? Give us a call at 800.231.1626.


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