Lost/Stolen Card

Available 24 hours a day

A lost or stolen card can mean a lot of stress and worry. We’re here to ease your concerns and take the steps necessary to reduce your risk of financial loss and identity theft. If your Firefighters First Debit or Credit card becomes lost or stolen, call us at (800) 231-1626 and follow the phone prompts for lost or stolen debit card or credit card.

If you are hearing impaired and in the US, please call 9-1-(866)309-4937 for assistance.